local_shipping WORLDWIDE SHIPPING
phone CALL US +34 986 954 005 | +34 886 311 868
access_time WORKING HOURS: M-T: 8:30 a 18:30h | F: 8:30 - 17:00h

Transport

- All MasterLed shipments are sent  from Spain by Express mode and Private Courier MRW or NACEX 24,h.
- All orders that are processed before 18h pm, are received in 24/48 h, from this time will be delivered in the next 48/72 hours (working days).
- Deliveries are made from Monday to Friday.
- Shipping costs for purchases under € 50 * * + VAT will have a cost of € 5.15 + VAT. (Private customers only)
- Free shipping if your purchase exceeds € 50 * + VAT. (Private customers only)
- Additional charges may apply for goods with special measures
- In Cash on delivery shipments, an additional fee is charged that will be informed before finalizing the purchase process, which the customer must pay to the transport company.
MasterLed guarantees 100% the delivery of your order and remember that if you are not satisfied, you can return the product to us and we will refund your money.
- In case of loss, misplacement or damage of the merchandise caused by the carrier, the customer must notify it within 48 hours of receipt of the order, by phone or email to masterled@homekit.es also indicating the incident on the delivery note of the carrier.

(*) Shipments to mainland Spain for private customers

Returns

 For information on returns :  https://masterled.es/es/content/1-envios-y-devoluciones

Data protection

Masterled.es guarantees the confidentiality of the data provided by our customers. We are committed to providing the best service and the best online experience.

At the moment a customer places an order through our secure server, their personal data, address and payment method, are incorporated into our database to process the order.

Masterled.es does not have access to information related to the credit card number of our customers. We only receive confirmation of payment from PayPal.

MasterLed and PayPal offer a 100% transparent return.


Split your payment with SeQura

Split your payment into 3, 6 or 12 monthly installments. Immediate, without paperwork and with only a fixed cost per fee.

How does it work?

  1. Choose Split your payment with SeQura when placing your order and pay only the first installment.
  2. Receive your order.
  3. All other payments will be automatically charged to your card.

You can also pay the total of your order whenever you want without additional costs.

How much does this service cost?

The cost of the service is fixed per installment, depending on the amount of the order. There is no other additional payment.

I have more questions

Receive first, pay later

How does it work?

  1. Choose this option when placing your order, you do not need a card.
  2. Receive it and check your purchase.
  3. You have up to 7 days after shipping to pay.

No additional cost.

I have more questions